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All software and documentation is available for download from the Visionetix website at www.visionetix.com. Only registered Sage Solution Providers have access to the downloads page. Software may be ordered on a CD for a $50USD charge. Documentation such and user guides and installation manuals will only be delivery in soft copy via the website or in PDF format on the CD.

Only end users that are current on the Visionetix Software Assurance program are eligible to download and activate the latest software versions. End users who are not current on Software Assurance but who wish to upgrade to the latest version, must pay any outstanding software assurance plus the late payment penalty which equates to 20% of the outstanding Software Assurance amount.


Visionetix software will offer refunds for up to 30 days after the purchase of the software, assuming an activation code has not been issued. Once an activation code is issued for the software, the purchase price cannot be refunded. In the event of any refund, the refund will be made using the method decided by Visionetix Software. Usually the refund will be made using the same method of the initial payment. Any associated credit card or international bank fees will not be refunded. Any postage, packaging and other delivery costs will not be refunded.

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You are required to register your Visionetix Software product so that you can continue to use it beyond the 30 day trial period.

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  • We are currently using the Visionetix Management System - feedback is that staff are ‘loving it’ Processing appears simple and effective, and Paperflows are already reducing in our office.

    Lois Rubin
    Finance Manager at Wavelink communications

Visionetix / MicroChannel
Level 4, 210 Albert Road
South Melbourne, VIC 3205

+ p: 03-9935 4000
+ f: 03-9335 4044