Step 1. Check this web page for a resolution of your issue

Step 2. Contact your Sage Solution Provider

Step 3. Call the Visionetix Help Desk on 613 9820 3284 (Australia only) or email support@visionetix.com.

If you contact Visionetix Software you will be required to pay an upfront fee of USD$200 per reported incident.

You have 2 payment options:

• Pay over the phone using a credit card
• Pay online using a credit card 
  
  Payment must be received before the issue will be resolved.  If the problem was caused by a Visionetix Software fault, your money will be completely refunded.

Support Issues: